- Incident details: quick silence for related incidents—see silence & inhibit.
- Access control · SSO: LDAP for private deployments—see SSO setup.
- Console: switch between multiple accounts from the lower-left corner without signing out.
Improvements
- Members: see who is active (license in use).
- IM integrations: show linked accounts; users without a link won’t receive DMs.
- SSO (OIDC/SAML): optional claims mapping for richer attribute control.
- Dispatch rules & routing: numeric comparisons in conditions—see filtering.
- Noise reduction · aggregation: finer control over aggregation dimensions—see noise reduction.
- Deletion guards: block deletes for members, teams, channels, templates, schedules, calendars, and integrations when dependencies exist.
- Dispatch policies: reorder or insert escalation steps.
- Analytics: MTTx-style metrics exclude incidents that were silenced or inhibited.