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Flashduty

One Timeline. One War Room. Zero Lost Context.

Alerts ingested through On-call can be acknowledged, escalated, and resolved directly in Slack, Feishu, DingTalk, or WeCom. Open a dedicated war room in one click, with two-way status sync.

1.0WAR ROOM

Start a War Room in One Click

Create a dedicated IM war room from the incident detail page and bring responders, service owners, and context into the same place fast.

Mock API traffic alert / mock-metrics - demo-service

InfoPendingIDMOCK42
DescriptionAI summary
Mock API traffic alert trigger value: 128.00
Incident labels18
account_id
mock-account-001
cate
mock-monitor
check
Mock API traffic alert
cluster
mock-cluster-a
datasource_id
mock-ds-01
group_id
mock-group-02
Related alertsAlerts 9 · Events 18View all ›
Alert list
05/27 11:43
05/27 11:44
05/27 11:45
05/27 11:46
05/27 11:47
05/27 11:48
05/27 11:49
↗Mock API traffic alert / mock-metrics - demo-service
↗Mock API traffic alert / mock-metrics - demo-service
↗Mock API traffic alert / mock-metrics - demo-service
↗Mock API traffic alert / mock-metrics - demo-service
↗Mock API traffic alert / mock-metrics - demo-service
Create war room
Responders1
JJordan Avery
Followers

Followers are not assigned incidents.

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PeopleOn-callTeams
M
Morgan Ellis
morgan.ellis@example.com
R
Riley Santos
riley.santos@example.com
A
Alex Hartman
alex.hartman@example.com
S
Sam Whitfield
sam.whitfield@example.com
C
Casey Brooks
casey.brooks@example.com

One-click creation

Start a dedicated war room from incident details with responders and context attached

Multiple IMs

Support Feishu, DingTalk, WeCom, and Slack so teams keep their existing collaboration habits

Context trace

Key actions and discussion return to the incident timeline, so reviews do not depend on chat archaeology

2.0IM HANDLING

Handle Incidents in IM, Sync Status to Flashduty

Responders acknowledge, escalate, and resolve incidents inside the IM room while Flashduty keeps status and timeline records synchronized.

INC-20260527-Mock API traffic alert / mock-metrics - demo-service

Flashduty started this incident chat and invited Alex Morgan

Flashduty added Alex Morgan as a group administrator

Flashduty机器人企业统一事件响应平台11:38
[Triggered] #IDMOCK42 Mock API traffic alert / mock-metrics - demo-service

Mock API traffic alert trigger_value : 128.00

resource : demo-service

account_id : mock-account-001

cate : mock-monitor

check : Mock API traffic alert

cluster : mock-cluster-a

datasource_id : mock-ds-01

group_id : mock-group-02

group_name : DemoOps

ident : demo-service

instance : 10.0.12.24:21480

limit_type : api:traffic

path : /mock/push/alert/standard

prom_eval_interval : 30

prom_for_duration : 60

prom_ql : increase(mock_api_traffic_total[1m]) > 0

rule_id : 110

rule_prod : metric

trigger_value : 128.00

Channel: DemoOps Cloud

Severity: Info · auto recovered

Grouped Alerts: 6 items

Responders: @Alex Morgan @Maya Patel

A
Alex Morgan11:39
I can confirm this is the Mock API traffic alert on demo-service, triggered at 11:43.
M
Maya Patel11:40
mock-metrics shows mock-cluster-a traffic rising quickly. It matches the alert payload.
J
Jordan Lee11:42
I have throttled demo-service ingress. The trigger value is dropping, so let's watch it for 5 minutes.

Send to INC-20260527-Mock API traffic alert / mock-metrics - demo-service...

Fewer context switches

Acknowledge, escalate, and resolve from the IM room

Status sync

Chat actions are written back to the Flashduty timeline

Context preserved

Members, actions, and key discussion stay attached to the incident

3.0POST-MORTEM

Write Post-Mortems From Real Signals, Not Guesswork

AI reads alert payloads, the incident timeline, and war-room discussion to produce a structured post-mortem draft. Your team edits together, publishes, and tracks follow-ups in one place.

PostmortemReport detail
Ask AI

Mock API traffic alert / mock-metrics - demo-service

Co-edit in real time — comments and ownership stay attached to the doc

Start from bilingual templates you can tune to your review culture

Track action items so lessons convert into tickets, not sticky notes

Frequently Asked Questions

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