Jira Integration
- Manual or Automatic Sync of Incident Data to Jira Issues: Choose to sync incident details to Jira Issues manually or automatically, ensuring your team can track and resolve issues promptly.
- Support for Jira Cloud and Server Versions: Seamlessly integrates with both Jira Cloud and Server, accommodating your preferred deployment.
- Sync Limited Scope of Incidents: Allows selective syncing of incidents within a defined scope, offering greater control over what gets synchronized.
- Incident Field Mapping Management: Customize the mapping between incident fields and Jira Issue fields for accurate and tailored data transfer.
Coming Soon: We’re working on enabling Jira Issue syncing back to Flashduty incidents. Stay tuned!
Improvement
Template Management
- Revamped Interaction Design: The template management interface has been redesigned for a more visually appealing and user-friendly experience.
- Preview and Debug with Historical Incidents: Select past incidents to preview and debug templates, ensuring configurations are spot-on.
- Smart Input Suggestions: Type
{{to trigger automatic input prompts, simplifying configuration and boosting efficiency.
Other Enhancements
- IM Integration: Added support for private deployments of Feishu and DingTalk, meeting the needs of more enterprises.
- Incident Webhook: Now supports subscribing to incident comment events for real-time updates.
- Incident Suppression: Introduced incident suppression functionality, with options to enable or disable (disabled by default), helping you manage notifications more effectively.