Between October 22 and 30, AI SRE changed how it behaves in IM group chats: it can speak up without being mentioned, and it no longer drops a question because the group's configuration is broken.
Allow AI to reply proactively
The integration settings have a new Allow AI to reply proactively switch, off by default. When it is on, AI reads messages in the group chats connected through that integration that do not mention it, and replies only when it decides a reply is worthwhile; an @mention always gets a reply.
Each chat can turn it off on its own: /ambient off turns it off, /ambient on turns it back on, and /ambient shows the current state. A chat that turned it off stays silent even while the integration switch is on, and /ambient on is refused while the integration switch is off. This works in group chats only, and is available on Slack, Feishu, and Microsoft Teams.
A repaired group configuration resumes the original question
When a group's team or runtime environment is unusable, AI SRE doesn't start an investigation. It explains the problem and lists what you can change. Once it's fixed, if the original question had not started running, AI SRE runs it again and posts the conclusion to the group.
Incident filters: several values per label
In More filters on the incident list, one label or custom field now takes several values: values within one item match any of them, and different labels or fields must all match.
Get started
The proactive-reply switch sits in an IM integration's settings, and the filters sit under More filters on the Incidents list.
Product docs: IM platform, Search and view incidents.