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Flashduty

Less Noise. Less Toil. Faster Recovery.

Flashduty is the AI SRE that knows your stack. It correlates telemetry, investigates incidents, surfaces likely root causes, and drives response forward — often before engineers are even paged.

Trusted by leading teams worldwide.

Haidilao
Porsche
DeepSeek
Manus
HashKey
Anker
DJI
Lilith Games

Incidents Are Inevitable. Chaos Is Not.

From alert to resolution — respond faster, reduce downtime, and keep customers informed.

On-call

Ingest 60+ sources, collapse duplicate alerts into one incident, and page through 9 channels with fair rotations — MTTA drops when one incident replaces a hundred duplicate pings.

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Response

Open IM war rooms from live incidents, sync status both ways, and draft post-mortems from alerts, timelines, and chat — tied to the same pipeline as On-call Management.

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Status Pages

Public and internal pages inherit incidents and maintenance automatically — fewer "is it down?" tickets, charts backed by recorded state changes.

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AI SRE

From alert to resolution, Flashduty AI SRE investigates, finds root cause, and recommends next steps so your team spends less time firefighting.

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RUM

Capture real users' loads, errors, and interactions on web, mobile, and mini programs. Errors group into issues and go straight to on-call and AI SRE.

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Monitors

Edge engines query Prometheus, logs, and databases inside your network, while rules for every environment live in one place — and alerts flow natively into On-call.

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One Platform for Alerts, On-call, and Incident Response

A real loop for SRE teams — every number below ships with a capability you can use today.

90%+

One actionable incident, not a hundred duplicate pings.

Grouping, inhibition, flapping detection, and storm warnings — a multi-layer engine condenses hundreds of alerts into one incident worth acknowledging.

15 / 100

Pay for handlers, not notification recipients.

Only members who resolve incidents consume a License. Notifications and collaboration are free — typical teams save 80–90% versus PagerDuty.

9 → 1

Global and China ecosystems, one escalation path.

Feishu, DingTalk, WeCom, Slack, Teams, phone, SMS, email, and app on a unified escalation path. 60+ native integrations for your existing monitoring stack.

24 / 7

RCA and post-mortem drafts, written by AI.

AI-powered alert clustering, root-cause recommendations, incident summaries, and post-mortem draft generation — your team spends time recovering, not on boilerplate.

L1 → L2 → L3

Ownership stays sharp, escalations never drop.

Flexible rotations, overrides, and coverage rules. Conditional escalation and loop notifications ensure timely acknowledgment, reducing MTTA systematically.

60+ → 1

Ingest to notify, end-to-end auditable.

Dedupe, route, and transform inbound alerts. Enrich labels from your CMDB or service catalog. Built-in MTTA, MTTR, and alert trend dashboards for post-incident review.

Same monitoring stack — our P1 pages dropped from 140 a week to eleven. The noise is gone, and the team finally sleeps.

Stephen Yu

Head of SRE · Leading new-energy vehicle group

We migrated off PagerDuty for a fraction of the cost — no capability lost, and on-call rotations feel humane again.

David Yang

CTO · Top AI startup

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Let your team respond to incidents with confidence

Pay only for active users and scale as needed.

Full pricing

AI SRE and intelligent response

Get Professional

Everything in Standard, plus

  • AI SRE agent
  • Intelligent grouping and AI summaries
  • 9 notification channels
  • Advanced label enrichment
  • IM war rooms
  • AI-assisted postmortem drafts
  • Internal status pages
  • Ticketing and dedicated support

Changelog

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Less noise. Faster recovery.

Start free—no credit card. Book a demo to see your alerting pipeline end to end.