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Flashduty

Now

  • Dynatrace and Huawei Cloud Log Service integrations

    New

    1. Added alert integration from Dynatrace to Flashduty
    2. Added alert integration from Huawei Cloud Log Service to Flashduty
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  • License transfer and permission enhancements

    Improvement

    Self-service License Transfer

    1. When you hold a license and the account has insufficient licenses, you can transfer your license to other users
    2. After transfer, the page will refresh and you'll lose access to premium features until you obtain a new license
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    Enhanced Account Admin Permissions

    1. Account administrators can now manage all channels, templates, calendars, and schedules
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  • AWS EventBridge & JianKongBao integrations

    New

    1. Deliver AWS EventBridge events into Flashduty.
    2. Send JianKongBao alerts into Flashduty.
    Integrations

    Improvements

    1. Snooze is now available after Acknowledge in the workflow.
    2. You can snooze multiple times; each snooze extends the window.
    3. Cancel snooze was removed—snooze ends automatically when it expires.
    4. When a snooze expires, the incident is re-dispatched to the current escalation step.
    Snooze workflow

  • Welcome to Flashduty — onboarding refresh

    New

    We added an onboarding experience that highlights essential features and helps everyone learn how to get the most out of Flashduty.

    Onboarding

    Accounts that complete every onboarding step during the trial receive extra trial time.

  • SkyWalking & Sentry integrations

    New

    • SkyWalking: send trace and system metric alerts to Flashduty.
    • Sentry: send metric alerts and issue events to Flashduty.
    Integrations

  • Faster silence workflows, SSO & quality-of-life fixes

    New

    • Incident details: quick silence for related incidents—see silence & inhibit.
    • Access control · SSO: LDAP for private deployments—see SSO setup.
    • Console: switch between multiple accounts from the lower-left corner without signing out.

    Improvements

    • Members: see who is active (license in use).
    • IM integrations: show linked accounts; users without a link won’t receive DMs.
    • SSO (OIDC/SAML): optional claims mapping for richer attribute control.
    • Dispatch rules & routing: numeric comparisons in conditions—see filtering.
    • Noise reduction · aggregation: finer control over aggregation dimensions—see noise reduction.
    • Deletion guards: block deletes for members, teams, channels, templates, schedules, calendars, and integrations when dependencies exist.
    • Dispatch policies: reorder or insert escalation steps.
    • Analytics: MTTx-style metrics exclude incidents that were silenced or inhibited.

  • Graylog & OceanBase integrations

    New

    • Graylog: send log alerts to Flashduty over webhook.
    • OceanBase: send database alerts with a shell script integration.
    Integrations

  • IM cards & notification UX improvements

    Improvements

    We refined the IM experience end to end:

    1. Send direct messages to Slack members.
    2. Choose whether dispatch should @ assignees in policies.
    3. Feishu, DingTalk, and other cards show the latest actions on an incident.
    4. Pick which action types sync to IM.
    5. Reply in Feishu threads for new action events.
    6. Loop notifications now create new messages so updates trigger push notifications, not only card edits.

  • Label enrichment, Microsoft Teams & more improvements

    New

    Here’s what shipped:

    1. Label enrichment: derive labels from extraction, composition, and CMDB links to enrich alert detail.
    2. IM: refreshed card layout and Microsoft Teams integration.
    3. Incident list: default to assigned to me, customizable columns, and faster search.
    4. Channels: sort and favorite for quicker navigation.
    5. Dispatch: assign to multiple schedules, teams, and people at once—try it under Channel settings → Dispatch policy.
    6. Integrations: Alibaba Cloud Monitor – event monitoring—enable it in the integration center.

    Read more on the Flashduty blog.